After-sales service
1)15 days free replacement: Nankang will replace a new product within 15 days of purchase for any manufacturing defects if problems come into being in normal use; We will replace it with the same model. (Nankang does not warrant the future availability of any particular colors, markings or decorations, and reserves the option to replace a custom flashlight with a standard flashlight.)
2) 1 years free repairs: Dongguan Nankang Hardware Co., Limited warrants to the original owner that this flashlight is free repair for a period of 12 months from the date of purchase. Nankang or an authorized Nankang warranty service center, for a handling fee (which includes the cost of packing and shipping the product back to the owner), will repair the flashlight or, at its option, replace a defective flashlight or component.
3) Limited lifetime warranty: For lights past the free repair warranty period, we provide lifetime repairs but will charge for parts.
4) Warranty certificate: Customers request after-sale service from Nankang distributors or dealers by providing with a completed warranty card, purchase invoice or receipt. The distributor should provide services to the customers and Nankang will support for these services.
5) Exclusions: this warranty does not cover:
1. Dead batteries, battery leakage or explosion;
2. LED failure;
3. Product damage due to alteration, misuse, battery leakage or lack of maintenance.
6) To make a warranty claim, please contact our warranty service department with the information listed as following: Name, Type/model of warranty item, Serial number. Age of the product and Description of the problem.  
Production time
Sample: 1-2 days
Bulk order: 7-15days
Express: 3-4 days
Air: 6-7 days
Sea: 7-35 days
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